“What is the #customer#feedback?” the founder asked.
“They are very #happy, sir. They even spoke highly about our #AI#feature in their internal town hall,” Dinesh replied.
Suresh interrupted quietly. “The #data says something else. 75% of #users haven’t logged in after #onboarding. At this rate, we hit a dead end in six months.”
The founder shot back, “Let’s not overreact. Customers said they’re happy.” and silenced an #honest#voice.
This is why only good #news travels upward in organizations. And data becomes an #inconvenience.
In the Mahabharata, Dhritarashtra wasn’t #blind because he lacked #vision.
He was blind because he chose not to hear voices that unsettled him.
>Vidura spoke.
>Sanjaya warned.
But reassurance felt safer than truth.
#Conscious#leadership doesn’t mean distrusting #people.
It means asking a harder question: Which voice am I unconsciously favouring —the one that calms me, or the one that #challenges me?
Because organisations don’t collapse due to bad data. They collapse when leaders don't have #ears to the #ground.